Here are some frequently asked questions about our stickers / decals.
Please
contact us
if your question has not been answered.
Frequently Asked Questions:
Is there a minimum order value in your sticker shop?
No. We will send you the required stickers with no minimum order value.
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Can I order by phone or e-mail?
Yes, of course, you can place your order by phone or e-mail.
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How does the order process?
The stickers order is really fast and you need only provide the data necessary for shipment.
The process is structured as follows:
After you have filled your cart, click on the "Checkout" button.
Next, you will be asked to enter the delivery address. If you have an account with us you can log in there.
Then you get to the packing slips, where you can change the delivery address once more.
It continues with the selection of payment options. With us you can pay with the secure payment methods:
PayPal, bank transfer / cash on delivery, gift voucher
The following step is to get again a complete summary of your order.
Only when you confirm the conclusion, your order is placed.
The summary of your order we will send confirmation to your e-mail address.
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How long is the delivery time for the labels / stickers?
We strive your order the same day of receipt of payment (until 14:00 clock) to send, no later than next business day. The delivery will take 1-2 working days in germany. The delivery in other countries will take 3-4 days.
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Is it possible to offer label / sticker also larger, or to order smaller?
This is not a problem, please send us an e-mail or call us. We will be pleased to send an offer.
Alternatively, you can also offer our "individual stickers," enter the desired size and same order. Please enter the comments section on completing your order the title and the Artikelnrummer (example: "[W-000 117-001]") to.
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I can not find my request stickers. Can you get it?
No problem, just call us or send us your request via e-mail. We try to get your request stickers and send you an offer.
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I have a nice motive, you can print the sticker in small print runs?
Of course!Here! there is detailed information about our "individual stickers" offer.
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I have a nice idea for a sticker. Can you produce the sticker for my ideas?
To implement your design ideas, please contact our graphics department at your side. Give us a call or write us your request via e-mail. We will make a layout proposal and send you a quote for the design and print your label.
Here! You can find detailed information about our "individual stickers" offer.
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Can you change an image from your offer, according to my ideas and print?
Existing label designs can be modified to your liking. To implement your idea, please contact our graphics department at your side.
Give us a call or write us your request via e-mail.
We will make a layout proposal and send you a quote for the design and printing. Here! You can find detailed information on our "individual stickers".
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Can you combine two stickers, and create a individual motive for me?
Combining different images is not a problem. To implement your idea, please contact our graphics department at your side.
Give us a call or write us your request via e-mail. We will make a layout proposal and send you a quote for the design and print your label. .
Here! you can find detailed information on our "individual stickers".
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What are the shipping charges within Germany?
The shipping costs amount to 2,79 EUR / 6,99 EUR incl. VAT, depending on weight and size.
From a value of 15 € we will ship your item free of charge throughout Germany.
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What are the shipping costs for deliveries to the European Union?
The shipping cost is 3,79 EUR / 9,99 EUR including VAT, depending on weight and size.
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What payment options do you offer?
You can pay securely with PayPal, by bank transfer, cash on delivery or gift voucher
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How can I glue them stickers best?
>> Attachment of stickers / decals - Perfect Guide
Our stickers / decals are easy to install and no problems. The stickers / decals are usually made of a transfer film, the subject and a protective laminate.
Take your time, so the sticker pasted at the end really straight and without bubbles.
The ground should be clean (dust free), dry and free of grease. The optimum bonding temperature is between 10 and 20 ° C - avoid direct sunlight.
Remove the carrier sheet on the back / label evtl.Vorderseite in one place. That body now stick to first. Now remove the backing paper slowly gradually decreases. Simultaneously press the sticker with the soft cloth of bubbles.
To use the sticker / label to fix to final again the soft cloth and press / rub down the sticker. The optimum bond strength is reached after about 24 hours.
However, if bubbles are created and you get these no longer hold out, you just stick a pin into the edge of the bubble and push the air out.
>>Attaching effect films - Perfect Guide
Unlike traditional stickers are the motives, which are made of effect films. The motifs are delicate and should be glued carefully.
The subject has a protective film (back) and The former is mounted on another transfer film. This allows easy handling and accurate placing of the sticker.
Take your time, so the sticker pasted at the end really straight and without bubbles.
The ground should be clean (dust free), dry and free of grease. The optimum bonding temperature is between 10 and 20°C - avoid direct sunlight.
Before applying, please press the subject again slightly to the transfer film.
Now remove the protective foil from the rear of the label to place it and press it gently from side to edge down firmly. Make sure that no bubbles formed.
Finally, press the sticker firmly again properly. Please wait to remove the transfer film about one to two hours, shall be liable to the subject. The optimal adhesion is achieved after 48 hours.
For larger designs you can use a rakel, if you do not have no rakel it is also possible to use plastic spatula or a chip card.
To adhere to bubbles larger motifs, you can face with a little lye water (1 liter of about 3 drops of liquid) sprayed lightly with a knife then press the foil including location of the transfer film from the inside out to remove bubbles. Before removing the transfer film are you waiting for at least some hours. After the drying period, remove then gently remove the transfer film (the sticker replaced easily, then you wait a little with the removal of the transfer film).
For questions, please use our contact form. We will get back with you.
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How can remove the stickers? Hints for optimum removal.
Basically, the removal of stickers to proceed cautiously, especially on painted surfaces. To release should not use sharp tools are used to avoid damaging the surface.
In the best case, it can pull off the sticker easy. Any adhesive residue can usually be removed with a glass cleaner. Can the sticker is not easily removed, take a hair dryer to help. Due to the added heat increases the flexibility of the adhesive, then you can remove the sticker slowly and carefully.
Be careful, the paint may not be too hot!
Adhesive residue can then remove it with glass cleaner or plain alcohol. The subsequent washing and polishing the affected area is recommended in any case.
Most see the paint from under the sticker fresher than around it. These differences align with paint cleaner. Then maintain the paint with hard wax and seal.
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How can I complain about defects?
In the case of a defect, please send us an e-mail for information. We respond
under our terms quickly and easily in order to serve you to your complete satisfaction.
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What to do with shipping damage?
Shipping damage must be reported within 24 hours of receiving the goods.
Obviously damaged items may be accepted only with reservations.
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